In a competitive business atmosphere, employers and employees may find divergent methods to build a successful and high-performing workplace. This course examines how these divergent methods have led to both clashes and also successes in unionized and non-unionized workplaces. Emphasis is placed on relating the diverse elements and effects of the labor relations process to todays workplaces, with particular attention paid to the role of the HR specialist in participating in the labor relations process. The role of alternative dispute resolution in the labor relations process also will be profiled and discussed. Approved for six HRCI recertification hours.
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