Gain new insight and hands-on experience in using research-based tools to address current business challenges with a course designed for busy working professionals.
Effective change requires the leaders, managers, and teams in all fields to have the skills to solve current problems while maintaining the relationships and capabilities that ensure long-term success. With Cal State East Bay’s course in Change Management and Business Problem-Solving, you’ll learn how to apply the necessary skills for problem solving in any business setting, including skills in critical thinking, sense-making, adaptive thinking, and collaboration.
Throughout the course, you’ll learn from a combination of lectures and hands-on workshops and draw upon real-world examples from dynamic Bay Area industries such as education, government, technology, health care, communications, trade, and transport.
Whether you’re an organizational leader looking to implement change in the workplace, or an aspiring manager ready to take the next step in your career, this one-stop course provides the knowledge and tools you’ll need to make a real and meaningful impact.
At the conclusion of the course, you will have gained a solid overview of the change process, as well as:
The course is comprised of two, five-hour sessions with a thirty-minute homework assignment in between. As a student in the program, you’ll enjoy a workshop format in which you’ll first learn theory and then build a real-time case study out of your current strategic and organizational challenges.
Neither theory nor practice exist in a vacuum. I want students to work on meaningful ideas and practical challenges together right from the start.
Phil Hood is a publisher, consultant, author, and teacher living in San Jose, California. As the former Chief Executive Officer of Digital 4Sight, he directed a series of research programs that explored the links between emerging technologies and business strategy, and led dozens of strategy workshops with Fortune 500 firms. He is the co-author of The Power of the 2x2 Matrix: Using 2x2 Thinking To Solve Business Problems with Alex Lowy. He is a Principal at Transcend Strategy Group and has been CEO of Digital 4Sight and Enter Music Publishing.
Hood has been a speaker at dozens of conferences and events including Infocomm, NAB, and others. His writings have appeared in magazines including Wired. He is the recipient of awards including the Emerald Management Award for the article "The Networked Idealists Advantage" (2005).
Hood has a BA in economics and journalism from Pennsylvania State University and is active in a variety of industry and civic groups.
You've got to think about big things while you're doing small things, so that all the small things go in the right direction.
Steve Zlotolow has been at the forefront of important change throughout his educational career. He worked in Teacher Corps programs to transform inner-city schools and taught for eight years in open schools. He earned a Ph.D. in Educational Technology and Instructional Design at University of Oklahoma and became co-author of The Change Agent's Guide with Ron Havelock. As a distance-learning specialist, he was tapped to develop the eCampus at San Jose State University. Today the school boasts a robust online learning environment for learning, teaching, and developing new digital programs. As the former Associate Dean of International and Extended Studies at SJSU he also grew a $30,000,000 educational business that was the leader among CSU campuses and attracted students worldwide.
There are no formal admissions requirements for the Change Management and Business Problem-Solving course. If you can satisfactorily complete the coursework, you are invited to enroll.
Area of study: Change Management and Business Problem-Solving
Ideal for: Leaders and aspiring managers in Bay Area business
Number of courses: 1 course
Program format: In-person
Program length: 2 five-hour sessions
Tuition cost: $895 (Tuition fees are subject to change at any time.)
Please let us know if we can answer any questions about the Change Management program. Many answers can also be found in our online Support Center.