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Obtaining Your Academic Transcripts

Official transcripts of your University and Continuing Education record may be requested by mail, in person, or online. If ordering in person or by mail, the fee for the first official transcript is $4.00. The fee for additional official transcripts ordered at the same time is $2.00 each, for up to ten transcripts.

If ordering online, the fee for the first official transcript is $6.00. The fee for additional official transcripts ordered at the same time is $4.00 each, for up to ten transcripts.


Online Orders

There are two ways to order official transcripts online: through a third party service (Credentials, Inc.), or by logging onto MyCSUEB using your NetID.

To order transcripts, or check the status of your order through Credentials, Inc., log in using your SSN. Orders placed directly with Credentials, Inc. require a written signature authorization by fax or mail. A NetID is not required to place this order.

If you know your NetID, you may order a transcript without the written signature authorization by logging into MyCSUEB and select “Order a Transcript”. This will take you directly to Credentials, Inc.


In Person or by Mail

Bring a completed Transcript Request Form to the Enrollment Information Center in the Student Services and Administration Building (SA) on the Hayward Campus, or to the Academic Service Center in the Academic Services Building on the Concord Campus. Or mail your request to:

California State University East Bay
Office of Records
25800 Carlos Bee Blvd,
Hayward CA 94542


Obtaining Unofficial Transcripts

You may view and print an unofficial transcript online at anytime by logging into MyCSUEB using your NetID. Select “View Unofficial Transcript”.


Transcripts That May Not Be Released

If you have a financial hold, you are not permitted to receive or order transcripts. Holds may be placed on your student account, which may prevent you from enrolling in classes until they have been cleared. Check by logging into MyCSUEB for any possible holds during the registration process. Be sure to take action to remedy any holds in a timely manner to permit you to register for classes.

For questions, please contact the Transcripts Desk at (510) 885-3814 or visit the University’s Transcripts web page.

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